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Cookie and Privacy

What are cookies?

Cookies are text files containing small amounts of information which are downloaded to your computer or device when you visit a website. Cookies are then sent back to the originating web domain on your subsequent visits to that domain.

Cookies are useful because they allow a website to recognize a user’s device. Cookies allow you to navigate between pages efficiently, remember preferences and generally improve the user experience. They can also be used to tailor advertising to your interests through tracking your browsing across websites.

Session cookies are deleted automatically when you close your browser and persistent cookies remain on your device after the browser is closed (for example to remember your user preferences when you return to the site).

Disabling cookies

Cookies may be disabled by following the instructions for your browser set out here. However, some portions of our site may lose functionality if the cookies are disabled. We list the names of the cookies themselves and their source at the date of this document so that you may easily identify.

Performance Cookies 

We make use of analytic cookies to analyse how this website is being used and to monitor website performance. This allows us to provide a high-quality experience by customising our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to determine unique visitor counts. The information collected by these cookies is not associated with your personal information by us or by our contractors.

Website Functionality Cookies

We make use of cookies to provide you with certain functionality. For example, to remember choices you make (such as your username, language or the region you are in), or to recognise the platform from which you access the site, and to provide enhanced and more personal features. These cookies are not used to track your browsing on other sites

Targeting Cookies

Targeting cookies (or advertising cookies) collect information about your browsing habits and are used to make advertising more relevant to you and your interests. They are used by services provided by third parties, such as Like or Share buttons. Third parties provide these services in return for recognising that you have visited our website. When you use buttons for instance the Instagram or Twitter share buttons you will be directed to a page controlled by those companies which may place cookies (including targeting cookies) and will be subject to Instagram’s or Twitter’s cookies and privacy policies respectively.

Use of IP addresses and web logs 

We may also use a consumer’s IP address and browser type to help diagnose problems with our server, to administer MNK Group services and to improve their functionality. An IP address is a numeric code that identifies a consumer’s computer on the internet. A consumer’s IP address might also be used to gather broad demographic information. We may perform IP lookups to determine which domain a consumer is coming from (e.g. google.com) to more accurately gauge our users’ demographics. Information from these types of cookies and technologies is not combined with information about the consumer from any other source and will not personally identify the consumer.

Changes to the cookies policy 

We may update this document from time to time and we would encourage you to review the document on a regular basis to stay informed of how we are using cookies. This cookies policy was last updated on 23 Jan 2022.

Introduction

This privacy policy describes how we, MNK Group obtain, store, and use your personal information when you use or interact with our website, or where we otherwise collect your personal information.

This Privacy Policy is effective from January 2023 and conforms to the Data Protection Act 2018.

This Privacy Policy outlines how we obtain, store, and use your personal information. It provides a general overview only and must be read in conjunction with our Cookie Policy.

MNK Group is committed to safeguarding the privacy of its website visitors and service users; this policy explains how your personal data is handled.

MNK Group will ask you to consent to the use of cookies in accordance with the terms of this policy.

This website incorporates privacy controls which affect how your personal data is processed.

How we use your personal data

In this Section we have set out:

(a) the general categories of personal data that we may process;

(b) the purposes for which we may process personal data; and

(c) the legal bases of the processing

The Data, Purpose of Processing and Legal Basis

MNK Group may process data about your use of the website and services. The usage data may include your geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency, and pattern of your service use. The source of the usage data is an analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is legitimate interests, namely for monitoring and improving the website and the user experience.

On the submission of CVs via our website, MNK Group may process your profile data including your name, address, telephone number, email address, current salary, educational details, and employment details. The legal basis for this processing is consent.

MNK Group may process information contained in any job application enquiry you submit to us on the careers page. The enquiry data may be processed. The legal basis for this processing is consent.

MNK Group may process information contained in or relating to any communication that you send to us (“correspondence data”). The correspondence data may include the communication content and metadata associated with the communication. The website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.

Your personal data will be strictly kept within MNK Group’s HR Department and with the person/s recruiting for that particular role. We will not disclose your personal data to any person not directly associated with the role you are applying for within MNK Group unless you have given permission for this to happen.

In addition to the specific disclosures of personal data set out in this Section, MNK Group may also disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

Retaining and deleting personal data

This Section sets out MNK Group’s data retention policies and procedure, which are designed to help ensure that compliance with legal obligations in relation to the retention and deletion of personal data. Personal data that is processed for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

MNK Group will retain and delete your personal data as follows:

(a) Personal data will be retained for a maximum of 2 years following your application, at the end of which period it will be deleted from the systems.

Notwithstanding the other provisions of this Section, MNK Groupo may retain your personal data where such retention is necessary for compliance with a legal obligation to which MNK Group is subject, or in order to protect your vital interests or the vital interests of another natural person.

International Transfer of Data

MNK Group is a UK-based business subject to the Data Protection Act 2018. MNK Group may transfer personal data to or from other countries (including European countries).

The EU GDPR adequacy decision means that data can continue to flow from the EEA.

MNK Group may need to transfer your data to insurance market participants or their affiliates or sub-contractors which are located outside of the European Economic Area (EEA). Those transfers will always be made in compliance with the Data Protection Act 2018 by including relevant safeguard in place for example the standard EU model clauses between MNK Group and the recipient.

Amendments

MNK Group may update this policy from time to time by publishing a new version on the website. You should check this page occasionally to ensure you are happy with any changes to this policy.

Your rights

You have the right to confirmation as to whether MNK Group processes your personal data and where we do, access to the personal data together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, MNK Group will supply to you a copy of your personal data.

You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing. However, there are certain general exclusions of the right to erasure. Those general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise, or defence of legal claims.

In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are; you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data.

However, MNK Group will only otherwise process it with your consent; for the establishment, exercise, or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

To the extent that the legal basis for MNK Group processing your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

You may exercise any of your rights in relation to your personal data by written notice to us.

Concerns

If you have any concerns with the way in which we are gathering or using your personal data, please communicate any concerns with us via our contact us page.

You can contact MNK Group:

(a) by post, using the postal address in the footer of this website

(b) by telephone, on the contact number published on this website

(c) by email, using the email address published on our website.

Notification of changes to this policy

We may update this policy from time to time by publishing a new version to our website. You should check this page occasionally to ensure you are happy with any changes to this policy. If you have any questions about this privacy policy or concerns about the way MNK Group uses personal data, please contact us.